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服務英語·上菜服務 情景對話

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2021年12月01日

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服務英語·上菜服務 情景對話

1. 上菜

W=Waiter (服務員) C=Customer (顧客)

W: Your Roast Beijing Duck.

您的北京烤鴨來了。

C: Ah, it looks good. Can you tell me how to eat it?

啊,看起來真不錯。告訴我怎么吃行嗎?

* * *

W: Yes, please wrap the Beijing Duck in the pancake with the spring onion and the sweet bean sauce. You'll find it tastes better.

好的,請把北京烤鴨包在餅里加上蔥和甜面醬。您會發(fā)現(xiàn)味道更好。

C: I'll have a try. Hmm, good indeed.

我試試。嗯,果然不錯。

* * *

W: Your fried shrimp balls.

您的炸蝦球到了。

C: Shrimp! Are you sure there's a shrimp inside? It doesn't look like it!

蝦!你確信里邊會有蝦嗎?看上去不像蝦。

* * *

W: Please have a try, madam. And you'll see the shrimp.

您先嘗一口試試,您會看到蝦的。

C: Hmm, what's the seasoning made from?

嗯,佐料是什么做的?

* * *

W: It's mixture of pepper and various spices. It should be sprinkled on your food.

是由胡椒和各種香料混合而成的。這種調(diào)料應撒在您的食物上。

C: I see. Thanks.

知道了,謝謝。

* * *

W: Your soup, madam. May I serve you?

我可以上您的湯了嗎?

C: Yes, please.

請吧。

* * *

W: This is the complete course. There is the dessert to follow. This is your dumplings. Please put a little vinegar on the plate and dip them into it before eating.

這是全部的菜了,接下來是甜點。這是您的餃子,請在盤子上倒點醋,浸一浸再吃,

C: OK. It's really delicious.

好的,味道真不錯。

* * *

W: Would you like something else to drink?

您想喝些什么嗎?

C: No, I think that's enough for me. Thank you for your service.

不用了。我想已經(jīng)夠我吃的了。謝謝你的服務。

* * *

W: You're welcome, madam. Please enjoy your meal.

不客氣,女士。請慢慢享用。

2. 客人催促上菜

W=Waiter (服務員) C=Customer (顧客)

C: Excuse me?

打擾一下。

W: Yes, miss. What can I do for you?

是的,小姐,有什么需要我?guī)兔Φ膯幔?/p>

* * *

C: I ordered my dish about half an hour ago, but it hasn't arrived yet.

我半小時前點了菜,但是到現(xiàn)在還沒上。

W: I am sorry for that. I'm going to check with the chef right now.

非常抱歉,我馬上去跟主廚核對一下。

* * *

C: OK.

好的。

W: Miss, I just checked with the kitchen and they said your order will be coming soon.

小姐,我剛剛跟廚房核對過了,他們說您點的菜馬上就來。

* * *

C: Thank you.

謝謝。

W: Miss, I'm very sorry for the delay. Please enjoy this glass of wine free for the inconvenience. Again, I'm terribly sorry to keep you wait so long.

小姐,非常抱歉上菜晚了,請接受這杯免費的葡萄酒,以彌補我們給您造成的不便,再次向您表示歉意,讓您久等了。

* * *

C: It doesn't matter.

沒關系。

3. 上錯菜

W=Waiter (服務員) C=Customer (顧客)

W: Here is the fried beef with green pepper.

這是您的青椒炸牛肉。

C:It looks good, and I have ordered another dish—beancurd in chilli sauce.

看起來真不錯。我還點了另一道菜——麻婆豆腐。

* * *

W: Oh. It's coming.

噢,這道菜來了。

C: What is this?

這是什么菜?

* * *

W: It's sweet and sour spare ribs.

這是糖醋排骨。

C: I'm afraid there is a mistake. I ordered a sweet and sour grouper.

恐怕你上錯了吧,我點的是糖醋石斑魚。

* * *

W: Let me have a check…I'm sorry, sir. It's my fault. I'll change it for you right away, but you have to wait another 15 minutes. Would you please have some drinks while you are waiting? It's on the house.

讓我查看一下……抱歉,先生,是我上錯了。我現(xiàn)在就去幫您換一下,可是您得再等上15分鐘。能否請您邊喝飲料再等一會兒,飲料由我們餐廳免費提供。

C: That's all right.

好吧。

* * *

W: Thank you, sir. It will not happen again.

謝謝你,先生。這樣的事情不會再發(fā)生了。


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