服務英語·出售鮮花 情景對話
對話1
C: Good morning, can I help you?
上午好,你買什么?
M: It's Mothers' Day today. I want to buy some flowers for my mother.
今天是母親節(jié),我要送我媽媽幾枝花。
* * *
C: What does your mother like?
你媽媽喜歡什么花?
M: Last year I bought her some lilies of the valley, and she liked them very much. But this year I want to buy something different.
去年我買的鈴蘭,她很喜歡,但是今年我要買點別的花。
* * *
C: What about tulips? They look very beautiful.
郁金香怎么樣?很漂亮的。
M: Tulips? Ok, I'll buy some tulips. How many do you suggest?
郁金香?行,我買郁金香吧。我買幾支好呢?
* * *
C: As many as you like.
您想要多少就要多少。
M: OK. How will you wrap them up for me? In a bouquet or put them in a basket?
好的。請問你怎么為我包裝呢?打成束還是放在花籃里?
* * *
C: It depends on you. Which do you prefer?
您來定。您更喜歡哪種方式呢?
M: I'd like to put them in a basket.
我想把它們放花籃里。
* * *
C:Yeah. They look more beautiful in a basket.
是的。這些花放花籃里看上去更漂亮。
對話2
Clerk: Good afternoon. Can I help you?
下午好。有什么可以幫您嗎?
Customer: I want to order 300 bouquets of pink carnations for nurses to wear in our hospital for Nurses' Day. Can you deliver them tomorrow?
我想預訂300束粉紅色康乃馨讓醫(yī)院的護士在護士節(jié)佩帶。你們明天能送貨嗎?
* * *
Clerk: Sure. Your address and phone number, please.
當然可以。請告知你們的地址和電話。
Customer: OK. Here is my business card and there are my address and phone number on it. By the way, do you also supply flower baskets daily by contract?
好的。這是我的名片,上面有我的地址和電話。順便問一下,能否和你們簽個合同每日送花籃?
* * *
Clerk: We do. We offer 20% discount for a 6-month contract.
可以。我們?yōu)榱鶄€月的合同打八折。
Customer: What kind of other services do you have?
你們還有其他什么類型的服務?
* * *
Clerk: We design flower balls, create potted plants and provide other services.
我們設計球形花束,做盆景干花,還提供其它服務。
Customer: Do you offer intercity delivery?
你們提供城市間的送貨嗎?
* * *
Clerk: Well, we can send your order to our member florist in your city. They will give you same-day service.
行啊,我們將訂單傳至您所在城市的加盟店。他們提供當天服務。
Customer: Do you teach horticulture?
你們教不教園藝?
* * *
Clerk: We give lessons on grafting, transplanting, training and caring for ornamental plants.
我們傳授嫁接、移植、整枝和養(yǎng)護裝飾植物的課程。
Customer: Good. I'm interested in lessons in flower arrangement. I want to learn lessons that teach me to grow indoor plants, also.
好的。我對插花課很有興趣。我還想學栽種室內植物的課程。
* * *
Clerk: OK. When the time is suitable for you, please call me. We'll send a gardener for you.
當時間對您合適的時候,請您給我打電話,我們會為您派園藝師的。
Customer: Great.
好。