英語(yǔ)商務(wù)電子郵件：職位描述（簡(jiǎn)介） Job Description（Brief）

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職位描述（簡(jiǎn)介） Job Description（Brief）

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Subject：2 vacancies for technical support representatives

The Technical Support Division has positions open for two technical support representatives in the Shanghai office. Both positions require a BSc.in computer science and three years experience in the software industry.The closing date for applications is May 5.Interested persons should submit an application with a resume and a cover letter.

Technical support representatives provide telephone and on-line assistance to users of Shanghai's Vision and Mainline software products. Duties include：

·handling telephone inquiries

·answering on-line questions

·faxing hardcopy answers from our database

Questions concerning these positions can be answered by Eric Wang in Human Resources, extension 5555.

主題：招聘兩個(gè)技術(shù)支持人員

技術(shù)支持部門(mén)現(xiàn)有兩個(gè)上海辦公室的技術(shù)支持人員職位空缺。兩個(gè)職位都需要是計(jì)算機(jī)專(zhuān)業(yè)本科畢業(yè)生，并且有3年在軟件行業(yè)的工作經(jīng)驗(yàn)。感興趣者請(qǐng)?zhí)峤粋€(gè)人簡(jiǎn)歷和求職信。申請(qǐng)的截止日期為5月5日。

技術(shù)支持人員的工作是為上海視訊及主線(xiàn)公司的軟件產(chǎn)品用戶(hù)提供電話(huà)和在線(xiàn)幫助。具體職責(zé)包括：

·處理電話(huà)咨詢(xún)

·在線(xiàn)回答問(wèn)題

·通過(guò)傳真方式，發(fā)送從公司數(shù)據(jù)庫(kù)中獲取的答案。

有關(guān)此職位的問(wèn)題由人事部埃里克·王具體回答，分機(jī)5555。