Subject:New fall products
Dear Mr. Zhuang,
We value all our business relationships with customers. We have especiallyenjoyed supplying your paper needs for the last five years.You understand, then, why we are concerned that you have not placed an order for the last six months.If we have offended you in any way, we sincerely apologize and want to regain your good will.We would appreciate knowing how to serve you better.
We have attached brochures of our new fall products. Since we have served you for such a long time, we can offer you prices that compare favorably with the prices on your previous contract.We are confident that both our new and standard products can meet your needs in every way.We hope to hear from you.
Yours sincerely,
Edwin Yang
親愛的莊先生:
我們非常重視與所有客戶的業(yè)務關系。過去的5年中,我們一直非常榮幸地滿足您對各種紙張的需求。那么,您應該可以理解我們?yōu)槭裁磿荜P注您已經(jīng)6個月沒有訂貨這一情況。如果我們在什么方面得罪了您,我們在此誠摯地道歉。同時,我們希望重新獲得您的惠顧。有關如何更好地為您服務的問題,希望您不吝賜教。
我附上了我們今秋新品的宣傳冊。由于我們已經(jīng)為您服務了這么多年,我們能夠給您比以前的合同價格更優(yōu)惠的價格。我們自信無論是我們的新產(chǎn)品還是標準產(chǎn)品都能滿足您的各方面需要。我希望能收到您的答復。
埃德溫·楊謹啟