如何讓信息革命造福每個(gè)人？

如何讓信息革命造福每個(gè)人？

人們就科技對(duì)社會(huì)的影響的爭論似乎是永無止境的，科技帶來新的就業(yè)和經(jīng)濟(jì)增長，也帶來了許多社會(huì)問題。或許通過使用這四種方法，企業(yè)能夠使每個(gè)人在信息變革時(shí)代受益。

測試中可能遇到的詞匯和知識(shí)：

artificialintelligence人工智能

dilemma困境 [d?'lem?]

conundrum難題；謎語[k?'n?ndr?m]

empower授權(quán)，允許；使能夠[?m'pa??]

augmented增廣的；擴(kuò)張的[??ɡ'ment?d]

spoilage損壞['sp??l?d?]

Four ways business can help everyone in the digital revolution（441 words）

By Amanda Mackenzie

There seems to be an endless and anxious debate under way about the effects of technology on society — whether the topic is brick-laying robots, stockpicking computer programs, unevenly distributed benefits or privacy concerns. Yet, at the same time, some estimates suggest the digital economy is creating jobs faster than any other sector, and that artificial intelligence could greatly boost productivity.

Even as technology transforms how we work and live, it is clear that not everyone is equipped to benefit.

Society faces a dilemma: how to reap the economic and social benefits of digital transformation while mitigating the unintended harmful consequences.

Business is uniquely placed to address this conundrum. For the past year, the UK charity Business in the Community, helped by Accenture Strategy, the consultancy, has been assessing how to ensure people can participate more equally in the digital revolution.

We have identified four priorities for businesses wanting to help make the transformation inclusive.

1.Businesses should protect, support and empower ever-growing numbers of online customers. Few people want to do business with companies that do not protect their privacy, so one way to build trust might be to give customers greater control over their data.

Making services accessible to the 16 per cent of UK adults without the skills to buy goods online would ensure all customers benefit from the digital economy. Barclays Bank, for instance, has trained 16,000 “digital eagles”, who help customers improve their digital skills and their confidence.

2.Employers must address the changing nature of work. They will need a skilled yet adaptable workforce ready to be retrained several times.

Companies will also need to anticipate automation and not fear it. Instead, responsible businesses will use tech to complement their workers' activities. Rio Tinto, the miner, gives its truck drivers caps with sensors that detect a wearer's alertness, reducing the rate of accidents caused by fatigue. Airbus is triallingsmartglasses that use augmented reality to improve productivity and safety.

3.Responsible businesses will use technology to develop products that serve society. This can help us use and reuse resources more sustainably, through shared platforms. It is also creating new collaborations: for example, the National Health Service's partnership with Tinder, the online dating app, is raising awareness about organ donation among young people.

4.Technology can create more efficient, transparent and ethical supply chains. Walmart is trialling how blockchain technology can help to improve supply chain logistics by getting food into stores faster, thereby reducing spoilage and waste.

The digital revolution has potential to make things better for everyone. Business can take a lead in this charge.

The writer is chief executive of Business in the Community